Software as a Service


What is Software as a Service?

The Basics

Software as a Service (SaaS) technology deployment, also known as cloud-based deployment, web-based deployment, or Application Service Provider deployment, “allows software to be run and data to be stored [off-site].” Data is stored in servers at an off-site vendor location, and SaaS users access the technology through the Internet. SaaS deployment can be leveraged for various health IT functions, including electronic health records (EHRs), medical practice management systems, and health information exchange (HIE).

Lower & More Predictable Costs

SaaS technology solutions are often lower cost solutions, as they enable health care organizations to avoid the costs of purchasing expensive hardware (e.g., servers) and/or software. The costs of SaaS deployment are also more predictable than on-site technology. SaaS deployment typically requires providers to pay a fixed monthly subscription for the service. In contrast, on-site deployment typically requires providers to pay for higher ongoing costs to support and manage on-site data servers.

Simpler Security

SaaS technology deployment “reduces individual maintenance responsibilities and allows even small organizations to benefit, [as] responsibility for maintaining security is shifted from the small health care organization to the Cloud-based service provider.”

Easier Upgrades & Updates

SaaS technology solutions also allow EHR vendors to make upgrades and fixes to the software without end-user involvement. Upgrades and updates to SaaS technology are often less expensive and easier.

Improved Accessibility

SaaS deployment allows providers and staff members to access technology and data from remote locations.

Better Data Exchange

SaaS technology solutions also enable better data exchange, as “data from many organizations are stored and processed in a more uniform way.” You can use the technology to share information with other providers, health care organizations, and patients.

The above is extracted from HealthIT.gov. Please see the following, which also includes additional sources and other resources:

http://www.healthit.gov/providers-professionals/faqs/what-software-service